Deanna Atkins Looking for flexible, part-time employment in the restaurant industry. 706A King St., Apt 2B Alexandria, VA 22314 (631) 487-0115 deanna.toybook@gmail.com EDUCATION Hofstra University, (Long Island, N.Y.) Graduated Spring, 2014 Degrees: B.A. Journalism; B.A. English, Publishing Studies Presidential Scholarship Dean’s List CURRENT OCCUPATION Digital Content Manager, AASA, The School Superintendents Association (Alexandria, Va.) August 2015 - Present AASA, The School Superintendents Association, represents more than 10,000 school administrator across the nation. In my current role, I manage the association’s social media accounts, newsletters and various content across several of our websites. PREVIOUS CUSTOMER SERVICE EXPERIENCE Server, TGI Fridays (Springfield, Va.) February 2016 - Present As a server in a high-volume restaurant, I provided exceptional customer service to guests to ensure that they had a positive dining experience. Other responsibilities include cash handling, making food and beverage recommendations, busing tables and performing other cleaning tasks around the restaurant, projecting and meeting sales goals, and helping out other team members. Palm Beach Tan, Tanning Consultant (Vienna, Va.) August 2015 - February 2016 Worked with a small team to meet our store’s sales goals under our store manager and district manager’s leadership. Whether scheduled to open or close the store, I was responsible for consulting members and prospective members in a friendly, upbeat and professional manner. Other responsibilities included keeping the salon clean and the inventory stocked and organized; paperwork and cash handling; ensuring that guests are following the law when it comes to tanning and leaving the salon with a smile on his or her face. Server, Chili’s (East Northport, N.Y.) 2013 - 2014 Provided exceptional customer service to guests to ensure that they had a positive dining experience. Other responsibilities include cash handling, making food and beverage recommendations, busing tables and performing other cleaning tasks around the restaurant, projecting and meeting sales goals, and helping out other team members. Barista, Starbucks (East Northport, N.Y.) 2010 - 2013 Provided service with a smile to ensure that customers who came to Starbucks left happily. Duties included working the register (drive-through and in lobby); dividing the tipshare among employees; crafting signature beverages; maintenance and cleaning duties around store (dishwashing, sweeping, mopping, etc.); recommending, sampling and selling Starbucks products. PROFESSIONAL SKILLS Proficient on Windows and Mac OS Platforms Adobe Creative Suite MS Office (Word, Excel PowerPoint) Copy Editing Blogging Ap Style Social Media Journalism Content Management (WordPress, Ektron, iMIS Rise) Publishing